Health Centre Receptionist

Summary of the position

The receptionist will provide front end administrative support services to the BRDN Health department in the areas of reception and secretarial duties as assigned; is required to demonstrate initiative; determine the sequence in which tasks are performed, and the work methods utilized for task completion.

Duties and responsibilities

Demonstrating excellent public relations skills while interacting with the public. Able to have the Main office open and the work place prepared for daily operation.

• Handle patient inquiries and provide exceptional customer service both in person and over the phone
• Schedule appointments and manage patient records in our electronic health system
• Assist with patient check-in/check-out procedures and maintain accurate patient information
• Prepare and maintain medical forms, charts and documents for patient visits
• Coordinate with medical staff for patient care and support scheduling
• Process billing, insurance claims, and assist with related tasks

Qualifications and skills

• Grade 12 is an asset
• Appropriate combination of education and relevant work experience
• Demonstrated knowledge in office procedures; ability to maintain accurate records, files and documentation
• Excellent communication skills
• Knowledge of Microsoft Word and its components: Excel, Word, Outlook
• Ability to work effectively under pressure in a team environment with staff and other BRDN departments
• Must maintain a valid driver's licence
• Maintain confidentiality

Original posting deadline: March 20, 2025.